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Privacy Policy

Toya Home Services LLC, based in Japan, complies with Japanese Law with regards to privacy. The Act on the Protection of Personal Information Act No. 57 of 2003 (“APPI”) (amended in 2017 and 2022) is the primary legislation that applies to the collection and processing of personal data.

Website Privacy Policy

Handling of Personally Identifiable Information (PII)

Toya Home Services LLC (hereafter referred to as "Toya Home" or "We") regards the protection of your privacy as an issue of paramount importance. Toya Home Services operates the "toyahome.com" website (hereafter referred to as "this website"). This page explains our policy with respect to Personally Identifiable Information (hereafter referred to as "PII"), to help you understand how we collect, use, and store your personal information.

Personally Identifiable Information Provided Voluntarily by You

To enable us to provide you with information about our products and services, you provide PII that includes name, address, date of birth, gender, telephone number, and e-mail address.


In some cases, to enable us to provide information tailored to your needs, we ask for other PII. Toya Home regards such information, with the exception of required information items, as information that you have provided voluntarily.

IP Addresses, Cookies, and Web Beacon

In order to manage this website, Toya Home collects information on the IP address used when the computer that a customer is using connects to the Internet.


We only use the IP addresses collected through this website to ensure the appropriate, safe management and operation of this website's services. In addition to preventing unauthorized access, the collection of IP addresses enables rapid identification of the cause and restoration of normal operations in the event of a failure of this website. We do not use or disclose IP addresses in connection with customers' PII.


While we collect information on how you use this website's services, we preserve the anonymity of individual users in the use or disclosure of this information. However, when we deem it necessary for the protection of this website or of its users, we may implement measures by using IP addresses to identify individuals.


Toya Home does not use cookies and web beacon technologies to record information concerning individual users, and consequently no information on specific users is stored or used. Users have the option of adjusting their browser settings to refuse cookies or alert them when cookies are sent.

SSL Security

We use SSL (Secure Socket Layer: an industry-standard security function that encrypts and transmits information online) to ensure that PII  that you send to us via this website is kept secure. Using an SSL compatible browser ensures that the PII that you send and receive is encrypted automatically.

Why Personally Identifiable Information (PII) Is Required

The various pages in this website for registering PII include reasons why each item of PII is required. Toya Home does not use the PII that you register through this website's pages for any purposes other than those stated in the respective pages.

Provision of Information to Third Parties and Secondary Usage of Information

We will not disclose your personally identifiable information to third parties without your prior consent. However, we may disclose your PII without your consent when we deem it necessary in emergencies for the protection of human lives or human rights, when cooperating with requests based on laws and regulations from public agencies such as judicial institutions or police forces, or when acting in accordance with other laws and regulations.

Management of Personally Identifiable Information

Toya Home implements strict data management practices to ensure that PII provided by you via this website is not lost or damaged. Information security measures outside of this website managed by third parties include the web server (Wix.com), e-mail server, payment services, and B&B booking sites such as AirBNB and others. Toya Home cannot take responsibility for security of PII on websites other than "toyahome.com".

Your Responsibility

This website contains links to third-party websites. Please check respective policies with regard to the handling of PII on those websites.


You are responsible for your use of this website. Toya Home does not assume any responsibility whatsoever for any damages arising from the use of various types of information that have been obtained by using PII from this Web site or third-party websites that have links in this website.

We may review and revise the above policies as we think fit. Notification of all such revisions will be given on this page.

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